Are you a seasoned customer service professional looking for a rewarding position with a top charitable organization?  Look no further!  The Ocean Community YMCA could be for you!

The Ocean Community YMCA now has a part-time, 16 hour per week, opportunity for a Welcome Center Specialist.  This position is located at our Westerly-Pawcatuck Branch.

Responsibilities include:

• Serving as the lead staff member for the Welcome Center by overseeing procedures and processes already in place.
• Conducting cause-driven tours for prospective new members.
• Continuously providing top quality customer service to all members, participants, and guests.
• Assisting the Membership Director with training and onboarding staff.
• Keeping cash and processing close outs in an accurate fashion.
• Identify and resolve problem areas to ensure member satisfaction.

Qualifications:

• Excellent organizational and customer service skills
• Experience (1-2 years) in customer service, preferably in a supervisory position
• Proficient with cash processes and data entry
• Positive, friendly attitude
• Strong problem solving and conflict resolution skills.
• CPR/AED/First Aid/Emergency Oxygen Administration certification-American Red Cross preferred-YMCA willing to train.

Interested parties should apply online today or in person at our Welcome Center located at 95 High Street, Westerly, RI.

EOE